Saluki Pride: Susan Wills is a skilled business manager for the School of Education

Susan Wills is an outstanding business manager for the School of Education, an excellent role model and mentor for staff members and student workers, and widely respected among peers, said M Cecil Smith, dean of the school.

“With 25 years of experience, she is the ‘dean’ of business managers at SIU Carbondale – highly skilled, with deep knowledge of budgeting, and a critical understanding of university policies, and she is a trusted adviser to the dean,” Smith said.

Get to know Susan Wills

Name: Susan Wills

Department and job title: School of Education, business manager II

Years at SIU Carbondale: More than 27 

Give us the elevator pitch for your job.

As business manager, I am responsible for handling and/or supervising the human resource, payroll, accounting and purchasing functions of our school operations.

What is your favorite part of your job? 

My job is demanding and very busy. I enjoy the high volume and challenges that come with the work. I also love problem solving. It is very rewarding to find solutions and improve organizations. I definitely believe my strengths are improving processes and procedures as a manager. 

Why did you choose SIU? 

Honestly, I think SIU chose me. I came to SIU as a student, studying special education as an undergraduate. I married my husband in 1993 after he graduated from SIU. At that time, I was a full-time student and worked at Human Resources (HR) as a student employee. Opportunities soon opened there for full-time employment, and I loved the work and training that I was doing there. So when I was asked to apply, I did. Before too long, my husband and I decided to have a child, and my career advanced and I was promoted at HR. I later moved to the College of Education and Human Services and was promoted several times there as well. I loved my job, co-workers, and SIU! I chose SIU after it chose me, and I have never looked back. It has been a great career! I’m nearing retirement this year, toward the end of 2021, and I am so grateful to SIU and all my memorable years here. 

When I was a child, I wanted to be ___ when I grew up.

I wanted to be a lawyer when I grew up.  I’m not exactly sure why that was a dream of mine. It could have been because I always think I’m right about everything (or so I’m told). Being a lawyer would have suited my personality.

The world needs to … 

The world needs to foster individual responsibility. It’s a simple sentence but one I have always tried to foster myself.  I think everyone is accountable for their own successes and failures. 

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